Holidays are a peak season for parcel delivery companies - the peak, which usually extends well into February. During 2021 DPD Latvia handled over 70% more shipments compared to the previous year. With shipment volumes on a steady rise, DPD Latvia introduced Salesforce Service Cloud...
Cybersecurity is a top priority for today's businesses. One of the best ways to keep your cloud data secure is to employ multifactor authentication (or MFA). From February 1st, 2022, Salesforce will require multifactor authentication to access its products. What is multifactor authentication? MFA provides an extra...
Ekenex is one of the largest timber trade companies in the Nordic region. Main Ekenex export markets encompass Middle and Far East countries. In 2019 Ekenex revenue amounted to 2.3 million Eur, yet in 2020 this figure increased more than tenfold - reaching 27.8 million...
Customer satisfaction is the cornerstone of success for every company. Yet let’s face the fact that it might be tricky to fulfill all your customers’ wishes when client numbers reach thousands or even millions. For example, large e-commerce companies can have over 150 million customer relations....
Andrius Guzaitis, Business Development Manager at Bluelark In sales we are biased towards celebrating new client victories. Yet every business book states that it is up to thirty times more costly to sell to a new customer versus a current one. And we still devote most effort...
CRM adoption is surrounded by numerous myths. Do we really need a CRM platform? Will the investment pay off? Look, we’re doing just fine! With Salesforce we have supported transformation of many businesses, helping them to unlock productivity and streamline business operations. Let’s take a look at the...
Jurgis Bakanas, Head of Sales at Bluelark Success is a consequence of well thought out decisions No matter if you trade in diamonds, or develop computer software; if you sell directly to businesses, or offer your services to thousands of private customers - all successful businesses adhere...