Certified Salesforce Partner
We make Salesforce fit your business
Bluelark is the first certified Salesforce partner in the Baltic states. We implement, adapt and administer Salesforce for mid-market and enterprise companies with complex sales, service and marketing processes.
Services
What we do on Salesforce
Six ways we work with you — from the first process audit to training and day-to-day administration.
Salesforce implementation
From requirements to go-live, configured around your processes rather than the defaults.
Talk to us about thisDevelopment and integrations
Third-party integrations or custom development — we make Salesforce fit your business processes.
Talk to us about thisSalesforce administration
Our certified experts ensure smooth operation of your Salesforce environment.
Talk to us about thisBusiness process analysis
With numerous deployments across various industries, we share our expertise for process improvements.
Talk to us about thisMigration to Salesforce
Moving from spreadsheets, a legacy CRM or another platform — we ensure a smooth migration.
Talk to us about thisTraining
Role-specific sessions so the platform keeps paying off after go-live.
Talk to us about thisSalesforce
Which clouds we work in
From sales and service to marketing, portals and AI — each cloud has its own certified people on our team.
Sales Cloud
Lead qualification, opportunities, forecasting and quoting.
Service Cloud
Cases, omnichannel support, knowledge and field service.
Marketing Cloud Next
AI-driven customer journeys, email and SMS at scale, built on Data 360.
Revenue Cloud
Configure, price and quote, contracts, billing and subscriptions on the same customer record.
Experience Cloud
Customer and partner portals on your Salesforce data.
Nonprofit Cloud
Donations, volunteers and grants for nonprofits.
Agentforce
AI agents inside Sales and Service Cloud.
Data 360
One customer profile from all your data sources. Formerly Data Cloud.
Capabilities
What Salesforce does for your teams
The functions clients use most.
Leads and opportunities
Capture, score and route leads; forecast on real pipeline data.
Omnichannel service
Email, phone, chat and WhatsApp in one case queue with SLAs.
Automation with Flow
Approvals, follow-ups and multi-step processes built without code.
Reports and dashboards
Reports on any object, dashboards per role, scheduled by email.
Integrations
APIs, MuleSoft and 7,000+ AppExchange apps for ERP, telephony and more.
Security and compliance
Field-level security, audit trails and encryption for regulated data.
Fit
When Salesforce is the right choice
A good fit when
- Your main challenge is sales complexity: territories, forecasting, quoting, partner channels.
- You run a larger or multi-region sales organisation and want one platform to carry it.
- Someone on your side will own the system after go-live.
- You value depth, a broad ecosystem and a strong AI roadmap, and can plan for a longer rollout.
Consider another platform when
- You want a lighter setup that your own team can run, live in weeks, with marketing and sales on one platform. HubSpot may fit →
- Your main need is operational — stock, invoicing, projects or several legal entities in one database. Odoo may fit →
- You would rather start simple today and grow into a larger platform later.
Process
How an engagement runs
Every project follows the same four stages, whichever platform you choose.
Crystalize the need
We start by understanding your processes, then agree what Salesforce should do differently.
Adapt the platform
Configuration, custom development and third-party integrations, scoped to your processes.
Deploy and migrate
Smooth rollout, data migration and employee training — with your peace of mind.
Administer and improve
Ongoing administration, plus extra hands from our team when yours needs them.
Salesforce
Ready to jump onboard the leading client success platform?
Share your company details with us, and our team will get in touch.