Salesforce is a cloud-based platform that helps businesses manage customer relationships, sales, marketing, and service — all in one place, also it gives  a 360° view of your customers with one integrated CRM platform. Read more here.

For small-and-medium businesses, it is not economically feasible to grow an in-house Salesforce maintenance team. A sole specialist will never be able to cover all platform development aspects in-depth. The external partner option offers much better ROI. In addition, the partner comes with a diverse talent pool to cover all potential platform support issues.

A continuous preventative maintenance plan is available via a fixed fee monthly subscription. The monthly fee depends on the number of Salesforce users and Salesforce products employed at the organization. A ballpark estimate is between 1.000-3.000 Eur per month. Corrective maintenance is performed on an hourly basis.

The typical contract duration is 12 months with a 3 month trial period.

Yes. We also plan our work via Jira for the client to review completed and upcoming tasks and to approve any major tasks.

We only begin platform analysis after signing a strict NDA. We also determine the levels of confidentiality in our partnership agreement. Alternatively, we may only work with a testing Salesforce environment where business data is anonymized.

Depending on the size of the project, smaller ones 3-4 weeks, larger ones can take up to a few months, but the aim is to tailor the solution to the business needs.

Integration can be implemented using API connectors, middleware or custom solutions. Before starting a project, we work with you to assess your current IT environment and propose the most appropriate integration method.