We have provided Salesforce administration services. We set up business processes
in Salesforce covering not only sales activities such as lead registration and quotation
but also keeping track of tasks required for physical setup (such as laying fiber-optic to
the customer’s home), obtaining billing information, and service activation based on the
payment settlement in the accounting system. Once the services have been activated for
the customer, their data then is transferred and kept in sync with the VX View billing system
and Sage ERP.