Headex Group is an international employment services company operating in Lithuania. The company specializes in employee recruitment, employment mediation and temporary staffing services. Headex Group is dedicated to delivering high-quality services to its clients while being a reliable and caring employer for its workforce.
Client: Headex
Industry: Employment services
Solution: Sales Cloud, Service Cloud
Salesforce Users: 50-100
Challenge: Managing Candidate Processes in a Fragmented System
Headex faced several operational challenges that hindered their ability to efficiently manage candidate inquiries and processes:
Manual Workload: A significant portion of candidate inquiries arrived via email and had to be manually transferred into internal systems. Additionally, working across multiple systems required constant manual data entry to maintain process continuity.
Scattered Data: Candidate information was spread across five different systems and personal files. This made it difficult to access essential data when needed, resulting in inefficiencies, time-consuming processes and the inability to filter and select relevant candidates effectively.
Complex Candidate Management: Without a unified platform, tracking the latest candidate information and managing their journey through the recruitment process became complicated. It was challenging to monitor current statuses and ensure a seamless workflow.
Solution: Why Headex Chose Bluelark:
Headex was looking for a local Lithuanian Salesforce partner who could offer reliable expertise and understand their business environment. Bluelark came highly recommended by a trusted business consultant, making them the natural choice for this important project.
Objective
Headex aimed to take full control of their candidate management processes by centralizing information, streamlining workflows and reducing manual tasks. The goal was to ensure clear visibility of candidate statuses, improve data accessibility and manage candidate journeys efficiently within a single system.
Client testimonial:
“A reliable partner, collaborating in the creation of solutions and demonstrating exceptional commitment in seeking the best business success strategies. We greatly value their dedication and truly appreciate their contribution”
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Let’s talk:
| Eglė Stakaitienė |
| egle.stakaitiene@bluelark.digital |
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